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Customer Services Hotline 121-000
Customer Services
Online Customer Services
Online Customer Services
Our online customer services facility allows you to manage your account profile, update payment information, view monthly statement and more.
Customer Login
If you do not have your sign in account, please visit our account activation page.
Login
Online Chat
Chat with our Customer Services Representative online
Service Hours
09:00 - 21:00
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Forms Download
Send your form to us by mail or email at cc@wtthk.com
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Online Fault Reporting
Report your case for our handle
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Quality Policy
We are committed to providing high quality customer services to enhance customer satisfaction and continually improve our Quality Management System. We strive to build good customer experience at every touch-point and make use of the voice of our customers to improve our operations and provide every customer with exceptional services, in an instant, cost effective, and service-oriented manner.